At Hotgardgrill, accessible from https://hotgardgrill.shop, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.
By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
A. Personal Information Provided by You
When you make a purchase or contact us, we may collect the following:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment processors)
B. Automatically Collected Information
When you browse our website, we automatically collect:
- IP address
- Device type and browser type
- Pages viewed and time spent on the site
- Cookies and tracking technologies
- Referral URLs
C. Payment Information
Hotgardgrill does not store your full credit card details.
Payments are securely processed through trusted third-party services compliant with PCI-DSS standards.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order status
- Provide customer support
- Improve website performance and user experience
- Send promotional emails (only with your consent)
- Prevent fraud and maintain website security
3. Cookies & Tracking Technologies
Our website uses cookies to:
- Enable essential site functions
- Improve website performance
- Analyze traffic and visitor behavior
- Personalize shopping experience
You may disable cookies in your browser settings at any time, but certain functions may not work properly.
4. How We Share Your Information
We do not sell or rent your personal information.
We may share your data only with:
A. Service Providers
Such as:
- Payment processors
- Shipping carriers
- Email service providers
- Analytics tools (Google Analytics, etc.)
These providers are required to protect your information.
B. Legal Requirements
We may disclose information if required to comply with:
- Law enforcement requests
- Court orders
- Legal obligations
5. Data Protection & Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption
- Secure servers
- Restricted access control
- Regular security reviews
However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing emails
- Limit cookie tracking
To exercise any rights, contact us at:
📧 hotgardgrill.shop@gmail.com
📞 +1 (609) 468-7730
7. Retention of Your Data
We keep your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Maintain business records
8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of these external sites.
9. Children’s Privacy
Hotgardgrill does not knowingly collect data from children under 13.
If you believe a child has provided information, please contact us immediately for removal.
10. Contact Information
If you have any questions regarding this Privacy Policy, you can contact us at:
📧 hotgardgrill.shop@gmail.com
📞 +1 (609) 468-7730
📍 224 W 47th St, New York, NY 10036, United States
📄 Contact form: https://hotgardgrill.shop/contact-us/